Customer driven solutions
The editor’s business model is based on a customer driven approach, the development roadmap is based on the needs expressed by our clients.
All developments are carried out without extra cost, since they are made available to other customers, each customer benefits of his pairs ideas.
The precondition to this gratuitousness is that the expressed needs are useful and not only interesting, which requires they are documented, each dashboard must:
- Have an owner in charge of its analysis
- Meet identified goals
- Allow decision making that generates gains
This unique approach allows to ensure the adequacy of our solution to the evolution of your needs through time and to create a virtuous circle: the expansion of the installed base allows product enrichment and thereby ensures installed base growth which will inevitably generate additional requirements and ideas.
Our open and scalable architecture enables us to develop on demand indicators, whether they are targeted to business lines or to technical administrators, at the sole condition that the raw data required for dashboard publishing exist and are accessible.
An example of this is the development at the request of the European Parliament, of specific dashboards for fleet management and consumption of fixed and mobile phones, video conferencing facilities and mailboxes.