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  • Technical Mapping
  • Functional
    Mapping
  • SLA Data Quality
  • Cost Model
  • Chargeback
  • TCO Asset Management
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Global IT software suite

Global View is a software suite which allows you to shift from a reactive to a proactive management of your technical and functional environment, in order to control and maximize your IT investments.

Global View provides IT decision-makers the necessary information to balance the equation between endlessly growing business needs and budgetary constraints.

Immediately know the available capacity, optimize infrastructure usage rate, anticipate and match future needs with requirements, measure service levels (availability rate, response time) are needs addressed by our Capacity Management portal.

Know the status of your IT systems infrastructure, improve asset lifecycle, obtain an immediate and precise view of your costs and their allocation, are needs covered by our IT Financial Management additional applications, for the purpose of enabling you to automate chargeback.

  • Technical Mapping

    This module enables you, in one click, to monitor the evolution of your information technology infrastructure, whatever the type of components, whether physical and virtual, whatever the OS and technology.

    It provides an occupation rate consolidated mapping of your components and volumes, in order to streamline your investments or, on the contrary, to anticipate evolution needs, both on a capacity and performance point of view.

    Adjustable thresholds will allow you to focus analysis and actions solely on components and volumes presenting a substantial gain (risk and incident reduction or cost rationalization).

    These thresholds will provide validation of correct infrastructure usage and respect of target configurations defined by engineering and architecture services.

    Projection curves make it possible to identify saturation dates and also support powerful simulations functionalities to measure the impacts of projects.

  • Functional Mapping

    The primary objective of this module is to initiate a dialogue with business line management teams on the basis of facts and not only on intuition, by communicating detailed quantified data regarding their real infrastructure consumption and quality of service.

    As a result, this functional module provides a complementary mapping to the architecture one because it allows publication of indicators of IT resources available to users, independently of implemented technical components.

    A repository with the list of applications hosted on the servers is a prerequisite, because we have metrics available in the infrastructure module that allow us to publish end-to-end seamless views of resources allocated to applications and their consumption.

    This module is an indispensable foundation to internal chargeback.

  • SLA Data Quality

    This module publishes a large variety of KPIs relative to quality that focuses on the three following schemes:

    The first relates to the quality of service of architectures, for instance, the backup service (successful backup or restoration rates, non-backed up servers…) or the availability rate of servers and applications. The second provides a measure of a service activity such as helpdesk (response rate, number of incidents, resolution timeline) and to monitor evolution over time.

    The latter makes it possible to measure the rate of completeness of the different repositories such as the CMDB and consequently to automate a continuous improvement plan. KPIs allow the identification of inconsistencies between repositories, anomalies and orphan assets.

    These KPIs, which are therefore essential to ensure the quality of services provided and the accuracy of internal chargeback, will allow to lead a continuous progress plan.

  • Cost Model

    A large majority of IT departments want to measure the cost of their IT production because the understanding of their cost structure positions them as a competent and credible actor.

    This agenda, even if simple to understand, represents a real challenge. Up to now, production systems have seldom undergone detailed analysis, this, both considering the complexity of reaching agreement on analytical costs for services based on increasingly mutualised resources and because of the absence of suitable tools.

    Our solution offers an alternative to the ABC method and enables automation of the market’s different cost models such as the ones of the CIGREF and the CRIP. It is also possible to adapt them or even create your own cost model.

    It enables you to rely on market indicators to calculate unit prices for technical frameworks and services in order to provide a fine and detailed analysis of your direct costs and to facilitate benchmarking with the market.

    Allocating cross department costs to technical services will allow you to determine the cost of resources and consumed services by business lines.

  • Chargeback

    Increasing acceptance of the cloud, whether private or public, encourages IT departments to generalize internal chargeback and to transform itself into a true service centre effectively managing its budget.

    A chargeback project is probably the single most effective means to curb the explosive growth of infrastructures mainly because it improves accountability and efficiency.

    Moreover, it guarantees IT costs transparency and allows to respond to the recurring criticisms heard again and again: IT is too expensive, I don’t know what I’m paying for, I can’t prepare precise budgets…

    Our Chargeback module can easily and quickly implement a flexible and precise chargeback model which includes as a standard different cost models.

    With the available metrics in the portal’s complementary modules (resources, costs and consumption mapping), we automate resources consumption reports that can be addressed to company business units.

    These reports will either be used as a billing support or as a mean to promote the awareness and responsibility of business line management teams

  • TCO Asset Management

    In a context of reduction of IT costs, it is fundamental to possess quantified elements to calculate the impact of decisions, to precisely measure project return-on-investment and to optimise asset lifecycles.

    The TCO dashboards allow to calculate the total cost of ownership of technologies (all SAN arrays), of a particular component and volumes. They therefore provide both the necessary information for budget calculation and project ROI and also for unit costs, essential to all chargeback and benchmark projects.

    The Asset Management module facilitates the management of assets by publishing obsolescence dashboards highlighting depreciation, maintenance and support end dates.

    Crosschecking with maintenance contracts and monitoring will facilitate decommissioning and will in most cases be source of savings.

    For this reason, this module provides complementary information to the SLA module, which are essential for the implementation of a catalogue of services and the awareness raising of business lines.

Découvrez l’offre
Global View Capacity Management

Donec blandit, enim eget convallis varius

GlobalView vous permet de voir tous vos comptes en un seul endroit, à comprendre où va votre argent, de réduire les dépenses non désirées, et à épargner pour des objectifs futurs.

  • Know and Decide est un éditeur de logiciels de capacity
  • management et de gouvernance du système d’information
  • passer d’une gestion réactive à une gestion proactive
  • Le portail RightDecision publie automatiquement des informations normalisées
  • Une vision globale de votre infrastructure technique
  • Le propriétaire du tableau de bord
  • Les actions et les gains qu’il engendre
  • L’information qu’il souhaite publier

3

SUITES LOGICIELLES

Global tools


Donec blandit, enim eget convallis varius
  • Know and Decide est un éditeur de logiciels de capacity
  • management et de gouvernance du système d’information
  • passer d’une gestion réactive à une gestion proactive
  • Le portail RightDecision publie automatiquement des informations normalisées
+
EN SAVOIR PLUS

Global View Financial Management


Donec blandit, enim eget convallis varius
  • Know and Decide est un éditeur de logiciels de capacity
  • management et de gouvernance du système d’information
  • passer d’une gestion réactive à une gestion proactive
  • Le portail RightDecision publie automatiquement des informations normalisées
+
EN SAVOIR PLUS

Global View Capacity Management


Donec blandit, enim eget convallis varius
  • Know and Decide est un éditeur de logiciels de capacity
  • management et de gouvernance du système d’information
  • passer d’une gestion réactive à une gestion proactive
  • Le portail RightDecision publie automatiquement des informations normalisées
+
EN SAVOIR PLUS

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